If the patient, whose stem cells are stored with FamiCord, is diagnosed with a condition and is eligible for stem cell treatment, it is essential to inform your doctor about the stem cell supply stored at our bank. The decision to apply them for therapeutic use is at the doctor’s discretion. Upon the decision to transplant the stem cells, the doctor in charge should get in touch with us to discuss the details of biological material procurement and provision of the necessary medical documentation. The parents should contact a member of staff from our Customer Service Department in order to request the relevant documentation, such as the certificate of stem cell deposit with FamiCord. Upon submitting the adequate documentation and determining the details of stem cell procurement with the doctor in charge, the material will be delivered to the designated centre/hospital for further use in therapy.